"Still waiting on delivery. Seems to have taken longer to process the order than I would have expected....approx. a week."
"I was so impressed by Adam Strange's professionalism when I purchased a set of dishes from him, that I asked if I could praise him to "higher-ups". He steered me to this site. My order was JUST for a set of 12 place settings; not a huge order for a restaurant. He was extremely helpful, did lots of research for me, and kept me informed the whole time. He actually got me the dishes I had tried to get at 5 other businesses over a period of 2 1/2 months. He did this in a few days. I thought customer service was dead in our country. Other organizations need to take lessons from Adam!
Geri Cleaver"
"Being a first time customer I am very impressed with our purchase and the great service."
"Adam Strange provided excellent customer service from the time I ordered my charbroiler. As a restaurant owner I don't have time to worry about delivery follow ups, but Adam was on top of it every day. I will be sure to continue using JES due to their professional customer service and promise on delivery!"
"Excellent. The product arrived quickly, the shipping was free, and the price was the best in the market. The ice maker is exactly as advertized and just what we needed. And the accessories (filter and ice scoop) were reasonably priced and easy to find on the website. "
"Using the website was easy, and I found what I needed. It was shipped fairly soon after ordering, and arrived in excellent condition."
"Very satisfied with JES experience. Order was delivered on time and when one of the pieces was found to be have a manufacturing defect, a replacement was dispatched immediately . Will definitely use again."
"This popper makes wonderful popcorn and pops very quickly It is identical to my old one which has a crack in it after many years of use!"
"I purchased some supplys for my kitchen water faucets. I found the parts are very low priced for the same producted offered by others. The ordering proceses was easy.
Thanks for the fats delivery too. "
"I was very impressed with the Customer Service at JES. Within an hour of placing my order online, I got a call from a CS agent updating me on what he was working on for my order. He called the manufacturer for me to get me answers on product details and shipping, it was truely white glove. And on top of all that, I got my order BEFORE I expected to and it was exactly what I needed. I would recommend them to anyone!"
"My only complaint is that the product I ordered did not say it was on backorder until after the purchase was completed and no time frame was provided. Otherwise the prompt emails to inform me of the status was appreciated. I would have liked an update on the status of my products and the backorder. "
"This was my first time ordering and I found the site easy to use and the products of a terrific quality. "
"The staff were really helpful and knowledgeable when I called (I appreciate a website that answers the phones when you call with a question!).
The shipping was super fast and the price was competitive. I'd recommend them to friends."