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5/5

2012-01-06

"This was my first order and I was very pleased. Easy on-line ordering process and fast service. Excellent prices."

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Verified
5/5

2012-01-05

"Thank you JES Restaurant Equipment and Resttaurant Supply! Service was professional and were able to answer all my questions. What was most suprising is they were able to get my order delivered the next day! When I made the order I was told delivery time would be 2 to 3 days and ques what? I got my order the next day, thanks! "

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Verified
5/5

2011-12-29

"I was very pleased with the service JES gave me on my recent purchase of a new ice maker. They made sure that I knew when and where my product was every step of the way. The next time my company requires replacement equipment, I am sure that I will go with JES. I will also share my good service experience with other companies that I know. Great job JES!"

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5/5

2011-12-28

"I made an online order right before Christmas 2011, and received it as of 12/27/11, it was shipped and received on time. My husband has been wanting a Holland BBQ Grill since this summer, he saw one at the campground we were at,and decided he was getting him one too. We couldn't find a dealer here in Victoria, TX so ordering online was the next best thing. Thank You for the perosnal phone call and letting me know that the extra items would be back ordered. Personal Service is Great! Will be ordering again from JES Equipment & Restaurant Supply. Thank You and Merry Christmas & Happy New Year from Walter & Pam Raybon, Victoria, TX. "

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5/5

2011-12-27

"Great service, very quick response. Will always look here first to make purchase. Thank You"

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Verified
5/5

2011-12-21

"J.E.S. has the best customer service possible. Every business should be run like this. When I ordered a 5" boning knife to be shipped express as a gift, they called and sent me an email telling me that they could get me the 6" knife faster if I needed it. Then they held on while I called my friend to ask if he'd like the 6" knife. Then they followed up (again with both a call and an email) to tell me that they'd confirmed that I could ship by ground more cheaply and get it there on the same day as if I'd shipped it express. Then they called again to make sure the knife arrived on time and my friend liked it. If they handle a small order from an individual this way, I can imagine how attentive their service must be for commercial customers. I bought the knife here because J.E.S. had the best price, but I'll buy more from them as a result of the attentive and thorough service. "

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5/5

2011-12-19

"My experience with JES was great. The price was less than other vendors for same product. I placed my order and received my grill within the week.

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5/5

2011-12-17

"this has been the most wonderful experience!
theyARE the tops!!
"


5/5

2011-12-12

"Time to ship was a bit longer than I anticipated, however their prices make up for it. Also, when I contacted them to enquire about when the package would ship they were quite nice to deal with. (The shipment was a drop ship from the manufacturer so I do understand the extra time which was out of their control.)"

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5/5

2011-12-09

"Great. Professional, on time."


5/5

2011-12-03

"This is the second time I have ordered from J.E.S. Restaurant Equipment and Restaurant Supply. Both times have been a good experience. I ordered the same product from a different company (because they were less expensive) that promised to deliver, but charged my account for the order, then told me they were out of stock and would not be restocking. I'm thankful that J.E.S. had the chile pepper potholders and I have received them as promised. I would have liked the other company's price, but am thankful that I was able to acquire them. Thank you for the great service."

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5/5

2011-11-23

"VERY HANDS ON FROM PURCHASE THRU DELIVERY !!"

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5/5

2011-11-22

"The staff at JES is Top Notch. Very competitive pricing and friendly, knowledgable staff that look out for the customers best interest. They all ways excede my expectations!"

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5/5

2011-11-16

"the service was greatt and received product as promised."


Verified
5/5

2011-11-14

"Adam at JES Restaurant is a ifesaver! I had ordered an American Range 36" step up range for my home from an applicance store in New York. After waiting more than 5 months for the range to be delivered (the 1st one was the wrong one, the 2nd range they delivered was defective and leaked gas) this appliance store finally came to my home to pick up the defective range after my carbon monoxide unit went off and I had to call the fire department. During this time, I went on the internet and came across JES Restaurant Equipment and Restaurant Supply. I placed a call and told Adam about what was going on and whether or not he and his company would be able to assist me in obtaining this range for residential use. I was a very happy person when Adam called and told me that he would be able to accommodate me. Adam was true to his word, the stove had to be manufactured for me, it would take 2 to 3 weeks and believe it or not it did. Not the 5 months I was kept waiting. He kept checking up on the range and had given me an outside date of October 16th. After making all the necessary arrangements the range was on its way. We did have a minor glitch with the carrier for the distributor - only one individual was on the truck. Again Adam rose to the occasion and located a company that would move the range into my home. Adam orchestrated the redelivery of the range with the shipping company, located a mover in my area that agreed to move the range into my home and there it was. All clean and spanking new. The Cadillac of ranges had now arrived. It is a pleasure to look at and a pleasure to use. My first task was to bake cookies for my friend's granddaughter's Christening. I was pleasantly surprised and elated. I baked 249 cookies on five trays in 18 minutes using the confection/inovection oven. This particular cookie would take a minimum of 3 hours baking time since I had to bake each tray approximately 30 minutes. I cannot wait to start my holiday baking. I will be sending Adam a batch of these cookies as soon as they come out of the oven. I cannot speak more highly of JES and Adam."

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