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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-28

Pipes came quickly and in great condition

"Ordered cobra pipes for my Goldwing. They came in quickly and undamaged"

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Verified
5/5

2022-05-28

Great products and great prices

"Best place to find the things I need for my bike. "

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Verified
5/5

2022-05-28

J&P always delivers.

"Fast shipping great parts good buys."

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Verified
1/5

2022-05-28

RT price, wrong battery, now what?

"I needed a battery for a Honda VTX 1300. Your website said that the battery that you sold me would fit, you were SO far off the mark, wrong size, not enough amps, wrong terminal hook-ups. About the only thing that was right was the terminal polarity. Now I have a battery that I can't use or do anything with, except use it for a paperweight on the workbench. I wish there were a way to return it."

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-28

Excellant Service

"Knowledgable and friendly"

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Verified
5/5

2022-05-28

Great customer service

"Fast shipping and great customer service "

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Verified
5/5

2022-05-27

Bike parts

"The service in great. Thx again. "

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Verified
1/5

2022-05-27

Very poor

"I ordered a belt for my 2000 buell blast, the website claims that it would fit. Upon trying to install I realized it was the wrong belt. They sent a 1” and the 2000 buell blast requires a 3/4” belt. "

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-27

Zero complaints here!

"I've been ordering from JP for well over a decade and have never been dissatisfied!"

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Verified
1/5

2022-05-27

Sold as new and was used. Complete BS

"Selling an item as brand new and charging for retail for it when it was completely opened up and mounted to a bike"

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Verified
5/5

2022-05-27

Best of the best

"Great !! fast shipping! lots of parts !"

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Verified
2/5

2022-05-27

HD carb Jets

"Ordered two small parts; HD carb jets.
One jet shipped quickly,.
The second has not yet shipped and it has been over two weeks.
Can't wait any longer for the second part.
If the part was not in stock, J&P should have indicated it and I would have taken the order to another vendor.
Disappointed.
"

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Verified
5/5

2022-05-27

Everything was great!

"I bought two items. One fit great, the other needed to be returned. The process was smooth and the return credit happened fast."

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Verified
1/5

2022-05-27

Terrible quality

"Parts did not fit ..... instead of getting a right and left side parts... I received 2 right side grills"


Verified
5/5

2022-05-27

amazing

"it was quick and easy find stuff i wanted"

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