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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
1/5

2022-05-29

Poor customer service when inquiring about delivery date info

"Person i spoke to on the phone was very rude and not very helpful "

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions from our customers. Our customers insight lets us know what is working and what isn’t. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options of parts and gear for all of your riding needs. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.



Verified
4/5

2022-05-29

Products as described, quality as expected.

"I hate when ups nails you for brokerage fees at the Canadian border. I wish USPS was an option for Canadians. Otherwise you guys are awesome."

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Verified
5/5

2022-05-29

Tires

"I ordered a set of michelen commander 2 tires for my harley and they where very affordable and arrived very quickly"

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Verified
2/5

2022-05-28

Shipping was strange

"The shipped my 2 item order in 2 separate boxes"


Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions from our customers. Our customers insight lets us know what is working and what isn’t. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options of parts and gear for all of your riding needs. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-28

Perfect fit parts and timely delivery.

"As always perfect fit parts and timely delivery."

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Verified
5/5

2022-05-28

Excellent

"Good pricing and great delivery, right on time. Hard to fine item but they had it and got it to me
Thanks
"

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Verified
5/5

2022-05-28

Perfect

"Item ordered was perfect delivered before expected ! Thanks so much "

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Verified
5/5

2021-04-01

Thank you

"I have had a great experience with J&P. I will keep going to them. "

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Rep reply posted 2021-04-01
A rep from J&P Cycles, JPCyclesAA, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-28

Excellant

"Handlebars delivered quickly. Easy to find and easy to order. Function great and came as described."

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Verified
5/5

2022-05-28

Don’t order from J&P unless you like fast shipping, fair prices, and quality parts!

"Great as always. J&P has what you need, and usually at a very fair price!"

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Verified
5/5

2022-05-28

Fast service and delivery

"Was easy to find and order was great price and very fast on delivery"

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Verified
1/5

2022-05-28

"Ordered productive been whiting over 13 days order still hasn't processed

"


Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-28

Great grip.

"J & P had a great selection of handlebar grips for my 2019 Indian Scout. My brother loved his Avon grips so I went with those. Very satisfied. Decent price and fast shipping ."

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Verified
5/5

2022-05-28

Fast friendly service

"It's all good from start to finish "

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Verified
5/5

2022-05-28

Would Recommend

"Easy online purchasing & fast shipping. "

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