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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-05-28

Fast and quick shipping

"I ordered this as a gift for my boyfriend and he really likes it. Thank you for the fast and quick shipping! "

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Verified
2/5

2022-05-28

Slow

"Ordered 2 parts on the 13th, have got one of them so far. Still waiting on the other."

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-05-28

Never go there for anything again

"Worst experience ever with online ordering, after asking live chat if they accepted prepaid visa and was assured they did, went on to make online purchase, they pre authorized visa, then told me they wouldn't accept it and I had to wait 10 days for money to be returned to visa. Will never patronize this company. Customer service can only be done through email. As well"

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-05-28

Customer service is terrible

"Customer service is terrible when called for help - hid not help."

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue.Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-28

Great store

"If you need a part J&P will have it. If they don’t you really don’t need it. I enjoy spending my money to upgrade my scooter at J&P. They ship the parts quickly and packing is professional. Thanks for the help "

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Verified
5/5

2022-05-28

Great customer service

"Shipping was fast and the service was great. "

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Verified
5/5

2022-05-28

Very Satisfied

"Speedy delivery and customer service is awesome ,,, I'll never order from anyone else
"


Verified
5/5

2022-05-28

Fast and reliable.

"Fast and reliable as always."

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Verified
5/5

2022-05-28

Very satisfied

"Part ordered arrived on time a was easy install. On line order process was easy."

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Verified
5/5

2022-05-28

Excellent product

"Good product fit perfectly on my 2000 Softail
Cam Chest upgrade . Thanks
"

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Verified
1/5

2022-05-28

Never sent

"I was never sent my package and could it get in touch with anyone after I was billed for a tire. Looking into legal side of things "

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-05-28

Excellent service

"My purchases always delivered on time or earlier than expected "

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Verified
4/5

2022-05-28

Bought lower faring

"Overall they were very nice. But the fasteners for the leather doors are garbage. I will most likely have to replace them. The rest of the fairing was great "

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Verified
5/5

2022-05-28

They are great company to deal with.

"Everything was delivered in a timely manner."

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Verified
5/5

2022-05-28

Pipes came quickly and in great condition

"Ordered cobra pipes for my Goldwing. They came in quickly and undamaged"

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