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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
1/5

2022-08-02

Bait and Switch, Poor Chat help

"I received numerous discount codes in my email box after placing previous orders. Every single time, I tried to reorder with those codes, they were declined, with excuses about “vendor restrictions” or “excluded items.” When I initiated a chat about this, Nic, the agent basically told me “sorry” and dropped me. I’m Done with J&P Cycles, if this is the way they treat repeat customers, and if they want to use bait and switch tactics. "

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Verified
5/5

2022-08-02

great service fast delivery

"great service fast delivery "

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Verified
5/5

2022-08-01

Good stuff

"Good prices...quick shipping....good products. "

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Verified
5/5

2022-08-01

Engine guards

"I really appreciate the search feature that allows you to look for bike specific parts. Found the crash bars I liked and ordered them. They arrived sooner than expected"

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Verified
2/5

2022-08-01

Refund

"I’m still waiting for my refund it’s been over a week. "

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Verified
5/5

2022-08-01

.

"Prompt service. Great products."

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Verified
5/5

2022-08-01

Floor boards for a super low 883 sportster

"Paul help me find the right ones to fit my wife’s 2016 xl883l sportster thanks again she can now reach the forward Controls "

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Verified
5/5

2022-08-01

"Fast delivery and good prices"

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Verified
5/5

2022-08-01

Just as I ordered.

"Just as I ordered. That's all folks!!"

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Verified
1/5

2022-08-01

Really fed up

"I paid for a tire more than 2weeks ago.my money was good so why don't I have my tire? I'm told that they're waiting for the distributor to send them one?!?! If you didn't have a tire to sell then say "out of stock" I could've ordered a different tire or went elsewhere. Now I can't and I'm missing days where I should be riding ughhhh
"

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Verified
5/5

2022-08-01

verry quick delivery and great gear

"great shop verry good gear"

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Verified
5/5

2022-05-21

Never disappointed

"All my experiences have been great and on time "

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Verified
1/5

2022-08-01

Find another vendor

"Worst experience I’ve had with on line ordering and the customer service is terrible. Do yourself a favor and find your local dealer, independent shop or even a different on line company. What ever you do, just don’t use these guys"

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Verified
5/5

2022-08-01

Parts for my 2005 Harley fxsti

"Purchased a sissy bar, side plates and a seat for my bike from J&P.
Best customer service since before covid time.
The shipping was damage free, and the parts are all in excellent shape.
The online chat service is top notch, with people that really like what they are doing.
Will continue to buy from this company as needed.
"

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Verified
5/5

2022-08-01

very excellent products and service

"i ordered some lights and they came in very quick and were easy to install"

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