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Product & services pricing
4.33/5
Chance of future purchase:
4.44/5
Shipping & packaging:
4.07/5
Customer service:
4.30/5
Return/Replacement policy:
3.95/5


Verified
4/5

2025-01-09

Sales team

"I purchased a Arlen Ness Velocity air cleaner kit. It was labeled “Incomplete “. I didn’t realize that there was no filter with it, I thought maybe some nuts or bolts were missing. I am returning it and will not buy any “Incomplete” upgrades."

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Verified
5/5

2025-01-12

Ordered Cobra Neighbor Haters

"Order came in when scheduled, and fit perfectly. Super happy with my purchase! "

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2/5

2015-08-09

The clutch cable was one inch too short and didn't fit the 95 xl883

"I reused my existing longer cable until I can research the issues. the inside cable was too short, not allowing the clutch to engage correctly, the outer cable housing was the correct length."


Verified
5/5

2025-01-06

Get product. Just don't use USPS

"My order left your plant with UPS. At some point UPS turned it over to USPS for delivery. What a colossal mistake. It easily added 3-4 days to the shipping time."

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Verified
5/5

2025-01-07

Great prices. Fast shipping.

"Awesome experience. Parts were great. Super fast shipping. A+++ experience. "

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Verified
5/5

2025-01-06

Fast delivery and great project as always!

"I know I can always trust J&P with my bike parts. "


Verified
4/5

2025-01-03

BikeMaster Stud Removal Sockets

"The tool set came very quickly (delivered 2 or 3 days after order) despite being shipped directly from the manufacturer (Not in J&P warehouses, so less control over delivery). The tool looked excellent, but unfortunately was too large for the space on my BMW (sidewall thickness of the tool was 8mm with 6mm of space around the studs). The tool had to be returned, which created a small inconvenience for me. J&P does not want returns of "opened" items... a bit strange given the necessity of opening a tool to determine fitment and lack of information prior to ordering (I asked) on the specs of the tool (sidewall thickness etc.). All's well that ends well, I was given a return authorization. Waiting on FedEx and processing now."

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Verified
5/5

2024-12-30

97 Lowrider right blinker switch

"Went on like an OEM fit perfect works great"

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Verified
5/5

2024-12-25

I love my new exhaust

"I had a great experience. Fast shipping great product.Thank you."

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Verified
5/5

2024-12-27

Great product and service

"Ordered for my husband he loved his gauges and I expedited shipping to ensure arrival before Christmas they can on time shipped securely and had no issue would order again. "

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Verified
1/5

2024-10-14

SHIPPING ISSUES!

"Stop shipping by USPS to me!! they always return to sender!! use UPS or Fedex!!!"

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Verified
5/5

2024-12-26

Shocks

"Parts came as promised smooth delivery "

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Verified
5/5

2024-12-26

Got what I want when I wanted it

"Ordered some new tin for the wife's 1200 custom. Next month it'll be sent off to the paint shop and she'll literally have a new bike."

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Verified
5/5

2024-12-26

Great services

"Shipping is ultra fast, parts fit"

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Verified
5/5

2024-12-25

DELIVERY company BAD!!!

"Order was very late. Unsure what delay was, updates only told me " ON THE WAY" ,showing location in same place for 4 days. Unhappy with delivery aspect even though it was "HOLIDAY SEASON". J&P Cycle was great. delivery company made J%P Cycle look bad with delivery and and delivery updates.
"

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