ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2024-09-26

Custom Dynamics Magic Strobe Brake Light Modulator For 2024 Harley Road Glide

"I love the ease of shopping with J&P Cycles and user friendly website and customer service, not only are they a great supplier, they support myself and other law enforcement officers with their first responder discounts, J&P is my first stop shop before ordering anywhere else.
Thank you team!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-23

Great

"Fast and sent the right parts"


Rep reply posted 2018-03-24
A rep from J&P Cycles, jpcycles.com, has responded:

“Hi Tbecklehim, thank you for your review. We strive to provide the best customer experience. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!


Verified
5/5

2024-09-26

Easy to browse thru and great selection.

"I was looking for a particular look while browsing and with the great selection of stuff I was able to find exactly what I was looking for. My shipment even arrived faster than I expected, thank you all for the great service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-25

They always best I don't like go anywhere else

"I had couple items one of them wasn't in the box, so I called em up they responded within two busines days they sent me another pair no problem it doesn't get no better anywhere else!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-25

Great

"Best price on the tires I wanted, shipped within 24 hours and arrived on time. I'll definitely order here again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-09-25

I love my pipes

"Shipping was quick and I’m so excited with my Pipe"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-25

Best helmet!

"It’s the best helmet I have! It’s super comfortable, too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-24

J&P for me!

"I loved being able to order discontinued Harley parts that the dealership could no longer order. And HOLY SMOKES IT WAS DELIVERED SO FAST!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-24

great service AGAIN

"on-line ordered, delivered to Canada without concerns. all parts well packaged. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-23

Exactly what I ordered

"Easy to order and got here in just four days. Exactly what I ordered.
Great service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-21

ALWAYZ ON POINT THEY KNOW THEIR STUFF

"Always get correct parts and if ANY QUESTIONS THEY ANSWER AND HELP YOU PRONTO"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Exhaust

"Came in a timely manner. I put the neighbor haters on and I love them. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-20

Great company. Bad delivery service.

"I have ordered from J and P before. Same great products and prices. FedEx delivery services apparently tossed my battery around because the box was soaked and torn with what I assumed to be battery acid. Not J and P's fault. I have FedEx on video more than a couple times mishandling my packages. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-20

"Consistent lack of familiarity with Harley Davidson assemblies that were made the same for multiple decades. Within the last 12-months, I’ve made the almost one hour each way drive to the store, and left with the wrong part, at least four-times. I’ve also made orders from your website and had wrong parts delivered. I’ve even gone as far as questioning an associate in-person about the part I was being provided. Only to be reassured that it is the right part and I must be mistaken. There’s also a HUGE lack of respect when it comes to the parts counter employees. Almost as if I was interrupting them on their free time, and they are offended for me doing so. Zero effort is plugged in to make me want to spend money with your company. Dollar General attitudes to say the least. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-20

Super fast shipping

"I placed my order on Monday and I had it on Thursday, when I needed it, JP delivered, at a great price too"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges