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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.87/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2024-09-25

I love my pipes

"Shipping was quick and I’m so excited with my Pipe"

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Verified
5/5

2024-09-25

Best helmet!

"It’s the best helmet I have! It’s super comfortable, too."

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Verified
5/5

2024-09-24

J&P for me!

"I loved being able to order discontinued Harley parts that the dealership could no longer order. And HOLY SMOKES IT WAS DELIVERED SO FAST!!!"

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Verified
5/5

2024-09-24

great service AGAIN

"on-line ordered, delivered to Canada without concerns. all parts well packaged. "

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Verified
5/5

2024-09-23

Exactly what I ordered

"Easy to order and got here in just four days. Exactly what I ordered.
Great service
"

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Verified
5/5

2024-09-21

ALWAYZ ON POINT THEY KNOW THEIR STUFF

"Always get correct parts and if ANY QUESTIONS THEY ANSWER AND HELP YOU PRONTO"

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Verified
5/5

2024-09-17

Exhaust

"Came in a timely manner. I put the neighbor haters on and I love them. Thank you!"

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Verified
5/5

2024-09-20

Great company. Bad delivery service.

"I have ordered from J and P before. Same great products and prices. FedEx delivery services apparently tossed my battery around because the box was soaked and torn with what I assumed to be battery acid. Not J and P's fault. I have FedEx on video more than a couple times mishandling my packages. "

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Verified
1/5

2024-09-20

"Consistent lack of familiarity with Harley Davidson assemblies that were made the same for multiple decades. Within the last 12-months, I’ve made the almost one hour each way drive to the store, and left with the wrong part, at least four-times. I’ve also made orders from your website and had wrong parts delivered. I’ve even gone as far as questioning an associate in-person about the part I was being provided. Only to be reassured that it is the right part and I must be mistaken. There’s also a HUGE lack of respect when it comes to the parts counter employees. Almost as if I was interrupting them on their free time, and they are offended for me doing so. Zero effort is plugged in to make me want to spend money with your company. Dollar General attitudes to say the least. "

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Verified
5/5

2024-09-20

Super fast shipping

"I placed my order on Monday and I had it on Thursday, when I needed it, JP delivered, at a great price too"

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Verified
5/5

2024-09-18

great mod for sportster

"I have a six speed and going from a 29 tooth to a 28 tooth drive pulley made a big difference. Easier on the clutch, makes 6 gear use able on back roads. Still cruises at 75 no problem. I believe it’s a great mod for any sportster but especially if you’re riding two up. "

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5/5

2016-09-06

Perfect, fast, quality & care!

"Outstanding products, shipping, pricing and customer service. Thank you!"

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Rep reply posted 2020-11-23
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2024-09-17

Great customer service great selection

"I purchased a variety of parts for my 08 super glide all were as expected. Pricing and customer service are my 2 main decision makers. I have and can always rely on j&p to deliver that. Now we just need to get further down the rabbit hole with custom parts. Carbon fiber parts, dirty bird custom, and similar so Peeps like me can shop all in one place..."

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Verified
5/5

2024-09-17

Honestly the best .

"I bought from JP cycle except the product I got waz from custom dynamics the product was inferior even though it cost a pretty penny, and it broke no fault of my own so I contacted custom dynamics who treated me horribly. These were the worst people that you’ve ever met in your life. You would not buy something from them, and if it was a store that you could actually walk into they wouldn’t treat you this way because they have an actual person standing in front of them however, JP cycles treated me very well and actually give me a brand new product with no charge and I didn’t even have to send the other ones back. I give JP cycles five stars and I give custom dynamics one stars do not buy custom dynamics products. "

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Verified
5/5

2024-09-14

Fast service...thank you!

"Fast service...thank you!"

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