"Shipped timely after order. Was easy to track along the way. "
"I've never had a shipping problem in years, until now! I ordered upgraded break parts. They sent me two right side calipers, i got them in record time! I returned one of them, and they shipped me the left side. Only this time, it took damn near 10 days to get it! A real **** off customer is what i had! Im not saying I'll never use J&P anymore, but i will say i am no longer a big fan of J&P Cycles! And apparently if you give them a bad review, they make it very hard to post it!
"
"Website does state item in stock, called after eight days item back ordered, not a email or nothing. Service rep tells me says here item may ship up to ten days after placing order, WTF . Doesn’t even know item was back ordered, had to get supervisor she says what do u want a refund or what!. Tells me it should be on truck today. Call back today’s later then informed on back order. Sad state of affairs. Done with J&P "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I ordered the part I needed, it arrived and I installed it. "
"My order was filled an shipped with in 24 hrs. AWESOM "
"All around great experience "
"Very quick service and delivery.
I've always been happy with S and S products."
"Items ordered arrived 2 days early. "
"Fast and on time delivery "
"Great customer service, parts fit as expected. Easy to use ordering, description was spot on.
Thank you for making it easy "
"CS was outstanding and shipping was fast"
"Their wide selection and easy to browse website makes finding what I need a breeze. The checkout process is straightforward and shipping is incredibly fast. I will definitely order from J&P again in the future."
"Great product and fast shipping. Highly recommend. "
"Quick reply and very helpful"
"Ordered and received within a couple of days. Actually got it quicker than I expected. Great service "
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”