ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-03-21

Another job well done

"Another job on my Harley Shovelhead rigid frame thanks to J&P doing another good job on supplying me with the right parts in a quick manner thank you J & P because of you I can get the work done"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-21

Very good they had

"They had what I wanted,I bought it. They shipped it all good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-03-21

Good times with J And P cycles

" Your parts arrive on time. they are the parts you ordered, and they fit perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-21

Right product, prompt delivery

"Minor order, but the correct item was shipped. Delivery was quicker than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-21

J&P Cycles has never let me down! Always my first choice

"Won't find a better selection anywhere! Search specific to bike if you like, narrows the search, helps you get the right part the first time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-05-22

Awesome!

"Everything went very smoothly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-21

Order was delivered quickly!!

"My order with J & P cycles was quick and timely. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-03-21

My new Mustang seat

"My order arrived on time and was notified when it was placed on my doorstep.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-03-21

LS2 helmet

"I ordered helmet on 3/5/22 and it’s not even been shipped yet.
I called over a week ago and no info was given other than still waiting. Pretty disappointed with time frame here.
I’m near ready to cancel my order and get my over $300 back.
If it was going to take this long, communication would have been nice.
"


Rep reply posted 2022-03-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-03-21

Excellent Service, Communication and Product

"Excellent Service, Communication and Product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-21

Fast delivery

"Fast delivery and part exactly as expected "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-21

Site and service is great.

"Found the two items I was looking for and the site verified that it would work on my Harley. Super quick shipping also!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-20

saddlebag support

"Just what I ordered. Fast delivery, good price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-03-20

Half done

"Needed more info on what wiring extension and cables and brake line to fit 14 in bars"


Verified
5/5

2022-03-20

Shipping to Canada

"Very fast shipping to Canada. Very impressed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges