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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-03-20

Above the best.

"My order was processes quickly and the product that I ordered was delivered ahead of projected deliver time. Good job guys!"

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Verified
5/5

2022-03-20

Tires

"Everything was great. Got them with in a w"

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Verified
5/5

2022-03-20

74 Sportster

"When I spoke on the phone everyone was cool, courteous and knowledgeable. And no problem with return. Everything worked out fine in the end my bike looks great and feels great lowered."

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Verified
5/5

2022-03-20

HD Tires

"I bought 2 Metzler tires for my 07 night train and not only were they on sale, they got to my house in 3 days. Excellent experience!"

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Verified
5/5

2022-03-20

Great people

"Awesome place!! One stop shop"


Verified
1/5

2022-03-20

Your Order pickers can’t read!

"I ordered a simple fenderbib, the one that showed up wasn’t even close to what I ordered nor did it even fit my bike! It arrived later than the promised shipping time. Your order pickers need to pay attention to what they’re doing , it was obvious that the order number that I ordered and the one they sent did not even match. Very frustrating for the customer to wait and then get something they can’t even use and then have to go through the inconvenience of returning the item. I will not be ordering from you again. I even canceled my RPM membership"

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Rep reply posted 2022-03-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-20

Great!

"Good prices. Shipping could’ve been a little bit quicker but I’m happy! Thanks!"

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Verified
5/5

2022-03-20

Excellent

"Ordered was processed in a good amount of time. Delivery was quick. Good products good service."


Verified
5/5

2022-03-20

J p cycles

"Excellent company great service quick delivery "

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Verified
5/5

2022-03-20

Outstanding

"The order was on time and arrived in great condition. "

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Verified
5/5

2022-03-20

Always on time and correct delivery.

"Perfect fit and finish. The convex mirrors are a plus. Just what I was looking for. Well done!"

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Verified
5/5

2022-03-20

Awesome store for Cruiser Riders! Along with other Riders as well !

"nice store! This was my first time inside a J&P cycles store… Very helpful & Knowledgeable salespeople !! I’ll be back soon! Thanks!!! "

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Verified
1/5

2022-03-20

Still dont have item

"They said my stuff was gonna be here in a week it’s been over 2 1/2 months"

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Rep reply posted 2022-03-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-20

FAST AND FREE DELIVERY!

"Love the price of my tires and the fast and free delivery!!"

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Verified
1/5

2022-03-20

Invisible Oarts

"Took 13 days to tell me the part would take an additional 10 days before they even got it. Terrible service!"

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Rep reply posted 2022-03-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.