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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2015-06-22

"Great service order came reqlly fast"


Verified
5/5

2015-06-22

"Very good selection and great overall service. "


Verified
5/5

2015-06-22

"The speakers arrived quickly and were a better deal than I could find elsewhere."


Verified
5/5

2015-06-21

"Easy transaction. Great Internet chat. Quick delivery. Great prices."


Verified
5/5

2015-06-21

"excellent service and delivery"


Verified
1/5

2015-06-21

"Not shipped after 14 days."

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-21

"Very fast and accurate order. Fair deal. "


Verified
5/5

2015-06-21

"jp always has what I need at a great price "


Verified
5/5

2015-06-21

"Easy to use site, tons of inventory and very quick shipping! Highly recommend."


Verified
5/5

2015-06-21

"Always had no problem dealing with JP,Items are as described and of good quality! Thanks"


Verified
5/5

2015-06-21

"item arrived within 5 days. only complaint is I used a 10.00 off coupon which was never deducted from my charge even though the website listed it as I made the purchase. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-21

"The windshield worked great, it diverts the wind like it says."


Verified
5/5

2015-06-21

"As always J & P Cycles products was as advertised and shipping department was fast. "


Verified
5/5

2015-06-21

"Great service great price everything was great"


Verified
4/5

2015-06-21

"Product it awesome glad I purchased it.
"