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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2015-06-18

"Fast shipping good service. Got A pair of handlebars that did not fit my bike as described. Parts seem to be of good quality, new handlebars on way hopefully they will fit very easy return thank you."


Verified
5/5

2015-06-18

"very quick turnaround on in-stock parts"


Verified
5/5

2015-06-18

"Excellent timing, product and delivery. Well done"


Verified
1/5

2015-06-18

"Everytime I order something I dont receive what I order or half of what I order if the item is not in stock it should say so at time of order I thought this site would be more better than that Not happy!!!!"


Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-18

"Nice flags. If there as good as the last set I purchased they will last for quite awhile. Looks great on the back of my new Harlet Tri Glide."


Verified
5/5

2015-06-18

"As advertised and on time, quick delivery"


Verified
5/5

2015-06-18

"Products as advertised and shipped and deliveres on time. Prices also at a decent discount and competitive when shipping is free. A quality e-vendor. "


Verified
5/5

2015-06-18

"All parts were as ordered an were perfect fit well satisfied with timely delivery. Continuing business will be my pleasure!!!!! Thanks, Gregory Racicky"


Verified
1/5

2015-06-18

"went to get Harley Davidson teck to install for me and he said it was it was a piece of crap tried to send it back and they said cause it had been opened that I could not return it now I have a $ 599.00 paper weight I will never use j&p cycle again and would warn any one not to use them"


Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-18

"Correct product and quick shipping"


Verified
5/5

2015-06-18

"pleasure doin business with j&p cycles!"


Verified
4/5

2015-06-18

"The price is good and the website also but the long delivery time is just too long, I may not go back"


Verified
1/5

2015-06-18

"I paid for overnight shipping and got two days later."


Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-18

"J@p cycles delived I was very happy with my products super quick delivery great packing kept all my stuff and pipes secure for their trip to melbourne australia I will shop here again also recommend the shop to other friends here in australia for their harley parts thanks once again for the great service and parts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2015-06-18

"was miss informed on belt and pulley sizes"


Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”