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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
4/5

2015-06-19

"Delivery was fast disappointed in the product I bought two new tires one was already 1-1/2 year old and the other was 1 year 2 months old. They have a 1 year warranty from date of mfg which means there out of warranty already but J&p says they will cover 1 year from purchase date if you have receipt "


Verified
5/5

2015-06-19

"Exactly as described fit great thanks"


Verified
5/5

2015-06-19

"Received all products fast, well packed, and in perfect shape."


Verified
5/5

2015-06-18

"Here's your valid comment: Everything arrived in a more or less timely manner, and it was all the stuff I ordered. Thanks!"


Verified
5/5

2015-06-18

"Great customer service!!! Thanks!!!"


Verified
1/5

2015-06-18

"parts been ordered for weeks never showed up or shipped"


Rep reply posted 2015-06-18
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-18

"I always have a good experience with j&p cycles. Delivery is fast and if I have any questions I'll contact customer service. I've been buying from j&p for years and will continue to do so."


Verified
5/5

2015-06-18

"Free freight and one day delivery always makes me happy!"


Verified
2/5

2015-06-18

"part of order not shipped 0n time"


Rep reply posted 2015-06-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-18

"Great! No problems. Will use J P Cycles again."


Verified
5/5

2015-06-18

"I am happy with my purchase."


Verified
5/5

2015-06-18

"Will order from them again. Items came before scheduled delivery date. "


5/5

2015-06-18

"Great product quick delivery. "


Verified
5/5

2015-06-18

"The online chat was great and they shipped the packages right away which was awesome. The bag I purchased though was too small and needed to be returned but that was my fault."


Verified
5/5

2015-06-18

"
found what I needed at agood price and had very quick shipping. Very satisfied.
"