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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2015-06-17

"Good products and fast service."


Verified
5/5

2015-06-17

"great price fast delivery

"


Verified
5/5

2015-06-17

"It was very fast, quick and easy to get the parts I needed"


Verified
5/5

2015-06-17

"perfect every time excellant"


Verified
2/5

2015-06-17

"It did not fit my motorcycle after I put year make and model"


Rep reply posted 2015-06-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-17

"I received my order quickly and am completely satisfied. Thanks!!"


Verified
5/5

2015-06-17

"J&P cycles is a pleasure to do business with! "


Verified
5/5

2015-06-17

"Awesome delivery time and products "


Verified
5/5

2015-06-17

"Parts arrived on time and as expected"


Verified
5/5

2015-06-17

"The product is good and delivered as advertised. Would recommend"


Verified
5/5

2015-06-17

"I even had to exchange an item and it is in the process of being replaced and shipped within a week. Ordering women's shirts has been a challenge though - you have to be pretty quick on the submit button. I have two in queue and was sent update this am that supply was an issue. I will have to wait tried to replace it with another and I will be emailed when it is an option - I like purple butterflies and it is really hard to find ! "


Verified
5/5

2015-06-17

"Everything was in Stock and came early. Best online bike parts company out there. Can't wait to continue to do business with J&P"


Verified
5/5

2015-06-17

"The new Dunlop Elite 3 tire was beautiful and has been treating me with kindness. I'll definitely go through JP cycles again"


Verified
5/5

2015-06-17

"ordered vance& hines 2 in 2 big radius exhaust for my 2011 fatboy lo.got them in 3 days easy install I will order again from j p five star"


Verified
5/5

2015-06-17

"The website was easy to use, I just identified my Motorcycle by year and model and the selection of tires available was excellent, providing a good range of costs and tread patterns. I selected the tires and completed the transaction. The tires were delivered together within 1 week. Very satisfied."