"ITEM WAS EXACTLY WHAT I ORDERED AND ARRIVED IN GREAT TIME. "
"The Roho Airkawk motorcycle seat is very comfortable and fits my Honda Goldwing nicely. This is my second Roho seat cushion. The first one laste 16 years before the main seal failed."
"Did not ship as fast as I thought it would"
"Wouldn't let my wife pay for my purchase. I canceled the order."
"Made 2 orders double shipping @7.99.the should of put the orders to gather to save on shipping bought a 3.99 patch and cost me 7.99 to ship it. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I'm very please with the service and fast delivery of product. Thanks J&P Cycles"
"The delivery is fast and up to my expectation."
"Ordered on June 3rd still have not seen what I ordered but they sure took my money sent them an email as to what was going on but no response will not order anything from them again"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"All of the parts I ordered arrived when promised. They all fit and bike is running great. "
"As a gold card member this order and previous orders - right price ,right product, and excellent international delivery."
"I am returning the part it was incorrect fitment for my bike, your website said it was the right part"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"exelent service would recommend to anyone"
"Always quick and right fit for my bike"
"The girl that helped me with my phone order made sure i was ordering only parts that would fit my bike. Great job"
"Spoke to rep. Gave 5 part numbers and prices. I asked the rep for a coupon code. He told me that I had to get it myself. I told him that I tried several, none worked. He refused to give me a code. I refused to purchase another $215.00 from a company that is so unwilling to help me.
I will also be returning 2 helmets as a result!
Remember you are not the only shop out there."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”