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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2015-06-16

"As usual, ordering was easy, really like the delivery updates and arrived a day earlier than projected. J&P service is second to none."


Verified
5/5

2015-06-16

"Customer service very helpful and quick delivery. "


Verified
5/5

2015-06-16

"Super fast delivery and excellent prices!!!"


Verified
5/5

2015-06-16

"The pipes were delivered sooner than I expected & I couldn't be happier. I Jeff than on time for my husband's birthday and they look and sound great!"


Verified
1/5

2015-06-16

"I have still not received my seat that I purchased a week and a half ago... It was supposed to take 3-5 days"


Rep reply posted 2015-06-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
2/5

2015-06-15

"I ordered the oil change kit for my 09 fxdl and when I opened the box everything was there but two of the quarts of oil was leaking over everything "


Rep reply posted 2015-06-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-15

"Great products and great customer service"


Verified
5/5

2015-06-15

"I got my parts quickly and a good price also."


Verified
5/5

2015-06-15

"I haven't bought any parts yet, but i'm putting together a list to rebuild a 1962 Panhead."


Verified
5/5

2015-06-15

"Very fast response, it was shipped next day after my order. I will definitely order again."


Verified
5/5

2015-06-15

"On time delivery and good price. Great fit"


Verified
5/5

2015-06-15

"Super fast shipping and everything arrived damage free. I've ordered drop J&P cycles before and will continue to in the future whenever I need parts for my Harley."


Verified
3/5

2015-06-15

"The item was no longer available "


Verified
5/5

2015-06-15

"Great product, fast shipping!"


Verified
5/5

2015-06-15

"Always get prompt and onetime service. Great products and great experience."