"Was very pleased with how fast my parts were delivered. Thanks somutch!"
"Very professional very fast shipping geat place to shop for parts thank you !"
"Got what I needed on time and good price"
"The product did not fit the crash bars of my kawaisiki vn900 Vulcan 2010."
"Great will order again and refer all that i know to order too
"
"You always get the parts right to me i dont know what happened , i lost customer over promise of parts and they didnt come when needed. dont know what happened but never got any email for whats up, sorry nothing nice to say right now. and parts are still not on there way ??"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Usually no issues. Ordered many times over the years."
"my tire was delivered in a very timely manner"
"J&P has been excellent. all parts have arrived quickly are exactly what I wanted. I'm glad to be a Gold Club member."
" It great to be able to go to one site and get everything you need. I have told others just awesome it is, and price and fast shipping gets the parts you need so your on the road."
"They were very efficient in sending me my product, what i ordered is what i recieved and that means alot to the customer,thanks again T Hembree"
"Received my parts on schedule, just wish Ground shipping was a little quicker. "
"The staff at J&P was very helpful with all of my questens and ordering."
"An extensive selection of parts & accessories. Solid, consistent service. The very first place I search & find that needed part. Thanks!"
"Quick delivery. Faster than expected."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”