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Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-06-06

"Came very fast and just what I ordered! Great products great price!"


Verified
5/5

2015-06-06

"As always great products and fast shipping"


Verified
5/5

2015-06-06

"Ordered intake and programmer, they were very helpful on every aspect of the installation"


Verified
1/5

2015-06-06

"My order was completely miss handled and canceled I will never do business with J P cycles again"


Rep reply posted 2015-06-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
1/5

2015-06-05

"crappy helmet wife hated it!! sent it back and no credit on my card yet. will never order from here again!!
"


Rep reply posted 2015-06-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
1/5

2015-06-05

"placed an order that said was in stock, waited a week and nothing, then when I checked up on it they said it was out of stock, no ever sent me notice that it was out of stock. then when I asked for an e.t.a., that cant even give me that. so I asked if I could the nearest available item for the same price, they couldnt even do that . very disappointed. so here I set and wait with out knowing or hearing a word "


Rep reply posted 2015-06-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-05

"great service thank you very much."


Verified
5/5

2015-06-05

"Great product and great service"


Verified
2/5

2015-06-05

"Shipping is to slow now uses to get it fast"


Rep reply posted 2015-06-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your patience. We apologize that we did not meet your expectations for delivery. We try to get orders out as efficiently as possible to meet our 3-5 business days quote. To provide you with more options to get your order sooner, we do offer 3-day, 2-day, and next-day shipments.”


Verified
5/5

2015-06-05

"Easy, painless way to get a new Mustang seat for my Honda Spirit. It quickly went from the big box on my front porch to my bike. Wife and I haven't put it to the test yet but my hopes are high she will give her seal of approval."


Verified
1/5

2015-06-05

"I still don't have my order"


Rep reply posted 2015-06-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-05

"Great service and reaponse "


Verified
5/5

2015-06-05

"Love to do business with John and his team!"


Verified
2/5

2015-06-05

"Well the item arrived on top and it was what o ordered. The only issue i have is the white cloth covering was ripped in 2 spits and had 2 scuffs on the handle bars. There not that bad but i expected a perfectly clean product."


Verified
5/5

2015-06-05

"Very satisfied, pars came quickly and fit bike perfectly."