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Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

5/5

2015-06-07

"I am very satisfied with the service the helmet is nice and got here fast

"


Verified
1/5

2015-06-07

"I got my item in record time, very pleased, item just as said it would be, very pleased as always, thank you.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2015-06-07

"The female rep I spoke with concerning my part came across as if she was bored with my question!
The second female rep I spoke with should seriously consider
A career change, definitely not dealing with the public.
I have shopped with jp for years, and will probably do so again, in spite of the two ladies!
"


Rep reply posted 2015-06-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-07

"thanks for the quick delivery."


Verified
5/5

2015-06-07

"Parts were Perfect fit and a great price.
Very Fast shipping and excellent communication.
"


Verified
5/5

2015-06-07

"As it should be. Perfect. "


Verified
3/5

2015-06-07

"I am always happy with the service! This time I am not happy with the product at all. I bought a inside gas tank cleaner that looked great on the video but did not work on my tank. Was a lot of money to waste and I still have a rusty fuel tank!"


Verified
5/5

2015-06-07

"Great and knowledgable staff!"


Verified
5/5

2015-06-07

"nice item,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,


"


Verified
5/5

2015-06-07

"J&P had what I wanted in stock and it was delivered quickly! Thank you."


Verified
5/5

2015-06-07

"Very satisfied with shipment."


Verified
5/5

2015-06-07

"Shipping was quick and delivered on time...J&P first class service"


Verified
5/5

2015-06-07

"Will be buying from J&P cycles soon great deal. Thank you"


Verified
4/5

2015-06-06

"Ordered high mounted LED brake light for 08 Venture. Part shipped and arrived within a week. Fitment not as good as I would like. May have to modify slightly to make it fit."


Verified
5/5

2015-06-06

"Service is very good had a return with no problems on a part "