"Item was supposed to be in stock and I had a trip planned for that next weekend wit my brand new 2015 road glide . So I paid for the 2 day shipping and expected it by the end if the week. It never showed up so on Saturday I check my order online and it still hadn't shipped due to pending of vendor delevery. So I cancelled that Saturday and bought the windshield somewhere else for less money actually. . This was not a very good first experience for a first time customer who had heard nothing but good things about this website."
"Product as described. Delivery on time. "
"Them bars are BAD ASS!! GREAT PRICE and FREE SHIPPING!!!!"
"Shipped quick and products were exactly as advertised. "
"good. I do not appreciate getting surveys from every place I buy something . If I did not like the product or service I would let you know ."
"The backrest and bracket arrived promptly. Installation was simple and easy to adjust. I'm completely satisfied with my purchase. "
"Great service, parts always as advertised. "
"good delivery time, good quality, perfect fit , as usual."
"J&P Cycles always delivers!"
"Good company to do business with. Fast shipping."
"Flawless as usual. Like a referee you don't know his name when he does his job right. Perfect and a good value. Not like the overpriced dealers. "
"poor packaging, merchandise bent, no directions, bolts had fallen out of plastic package and loose inside box."
"Parts came with in 3 days as fo all Jpcycle orders to our location. One if the items did not fit due to my mistake. I call Jpcycle service and reordered the correct part and then I went on line and printed a return lable and shipped back the same day. The next day I got email saying my part had shipped and I will recieve 3 days from order free shipping. Jpcycle is great to work with and I always get what I need. Thank you"
"Fast service on parts for a 1978 1/2 Lowrider. The Harley shops sure don't carry these parts!!"
"Super fast shipping. Great experience again."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”