"Fast great delivery!- just what I ordered!!"
"Sounds and runs great! I have previously bought from J&P Cycles and have never had a problem. I was very satisfied with this order, the product, and the shipping (incuding having a choice on the shipping that others don't offer)."
"It was excately what I wanted for my husband's birthday and he likes it!"
"Ordered 2 tires had to wait a week for 2nd tire to come in. Showed in stock when I ordered it.
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"The product was fine, but your customer service was beyond expectations. Cory from Tech Support went out of his way to show/install the luggage I bought. My riding partner had a flat tire in your parking lot. Your Maintenance Man Chris went far out of his way to help him. Besides providing us air and "bubbles" to find the leak, he even called the Honda shop in Davenport, and made arrangements for us to get a new tire mounted the next day. (This was only done after he thoroughly checked the local area and couldn't find anyone with time available to help us)."
"Great service, quick delivery. Quality products."
"The item I purchased was a support for under my kickstand. It is an absolute P.O.S. it bends it slides it is useless, I might as well put a piece of cardboard under my kickstand. As a business owner I would be embarrassed to sell this item!"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Exactly what I was looking for."
"they allways have what i need and deliveryis fast"
"On time delivery and great quality parts"
"The process of placing an order couldn't have been easier and the product was delivered on time. The tool kit was exactly as depicted in the catalogue."
"Very setisfied with the service and the transaction"
"....five star....But i don't receive the j&p cycles Gold Club Member renew. ...please you can verify it? Thank you"
"Quick response via email to my order, quick deliver, quick email updates. Very happy. Only negative, the charges to my cc were odd, but eventually cleared up, also one item is still back ordered. I wish I knew what was in stock and not when first ordering. Otherwise very satisfied. "
"Parts delivered on time. I am extremely pleased with the quality of the products"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”