ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-06-03

"Good quality and supply. Delivered in a timely manner."


Verified
5/5

2015-06-03

"grate service, fit, and look at a right on price!!!"


Verified
5/5

2015-06-03

"Items were as described and delivered when expected.
SBy
"


Verified
5/5

2015-06-03

"Items delivered were as described and had great fitment. All transactions through J&P have been hassle free."


Verified
5/5

2015-06-03

"Placed our order and we received it within 2-4 business days, just like they said we would... Very satisfied with them and will continue to order from them..."


Verified
4/5

2015-06-03

"I've dealt with them before and I'm always satisfied with my purchase except for one time the website and shipping got messed up. All in "


Verified
1/5

2015-06-03

"J&P Cycles reversed my Mailing address & my billing address so I ended up paying an extra 26.39 dollars in custom fees. The part itself worked, but I would hope to get reimbursed for the custom fee. "


Rep reply posted 2015-06-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-03

"Thanks everyone at j&p cycles! You make it so easy."


Verified
5/5

2015-06-03

"I have never been disappointed buying from J&P Cycles orders come quick and well packed and always as described. I will keep doing business with them. I am a Gold club member "


Verified
5/5

2015-06-03

"Very fast delivery, merchandise fulfill with my expectations. It's good to know that J & P is a respectfully company in where you received what you bought and do not finish there, you have a support team whenever you need, Is amazing.

"


Verified
1/5

2015-06-03

"after 8 days order still did not ship so it was cancelled"


Rep reply posted 2015-06-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-06-03

"J&P delivered the product undamaged and quickly."


Verified
5/5

2015-06-03

"This is the second order I have made with J&P Cycles and just like the last order, the speed of delivery was amazing, all the way to New Zealand. Well packed and delivered in perfect condition. Happy customer !!!"


Verified
5/5

2015-06-03

"great service, fast delivery"


Verified
5/5

2015-06-03

"everything went as planned,"