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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-21

"Very satisfied. Happier than a pig in slop. A+++"


Verified
5/5

2015-05-21

"The product selection is fantastic. The actual product I ordered is even better in person and fit and looks amazing on the bike. Super fast service and great products. I'll defiantly shop for more parts with J&P. "


Verified
1/5

2015-05-21

"Wrong seat was sent to my home and then i was told the seat i wanted had a 4-6 week backorder. I agreed on the wait then found out the salesman never even placed the order. After wasting days and 30 min on the phone.

This cost me a weekend ride and will most likely never use your business again
"


Verified
5/5

2015-05-21

"Very satisfied quick shipping no hassles "


Verified
5/5

2015-05-21

"Great shipping. I will buy again."


Verified
5/5

2015-05-21

"perfect, ineeded those parts for my 1965 and i really appreciated the quick service and e mail responses. Thanks again Bernard"


Verified
5/5

2015-05-21

"Technical assistance before ordering product was spot on!!"


Verified
5/5

2015-05-21

"Got great price fast delivery professional service
"


Verified
4/5

2015-05-21

"The product shipped fairly quickly. However, I would say it took a little too long for them to fulfill the order and get it ship(5 days). I would definitely do business with them again in the future."


Verified
5/5

2015-05-21

"delivery to France, very very fast.
I am more than satisfied and I recommend I will continue to order from them
"


Verified
5/5

2015-05-21

"I got what I wanted at a reasonable price and fast shipping
Thanks
"


Verified
5/5

2015-05-21

"Nice site and easy to navigate, bike specific shopping is simple, and they had very quick Shipping! Well done"


Verified
5/5

2015-05-21

"Just what I wanted. Fast shipping.
"


Verified
5/5

2015-05-21

"Great experience for me, easy to find items. I highly recommend this site for your motocycle needs."


Verified
2/5

2015-05-21

"Wasn't happy with packing of Chrome product "


Rep reply posted 2015-05-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”