ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-22

"Great service, items came within 3 days."


Verified
5/5

2015-05-22

"on line catalog is easy to navigate. and as always great pricing and quick shipping"


Verified
5/5

2015-05-22

"I received everything in a timely manner and was very satisfied with my purchase."


Verified
5/5

2015-05-22

"Parts in stock and shipped within a day...arrived 3 days after ordering...very satisfied"


Verified
1/5

2015-05-22

"I received an email stating that the product I ordered was not going to be delivered due to a problem with the supplier. I have already paid in full for this product and now I have to wait on a supplier problem? Why should the suppliers problem be my problem? I would have rather received an email stating that my money would be refunded, or a choice of another product, not an email stating "you must wait for the product you have already fully paid for.....""


Rep reply posted 2015-05-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
2/5

2015-05-22

"Paid to get in three days but did not."


Rep reply posted 2015-05-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-22

"Satisfied with the whole experience "


Verified
5/5

2015-05-22

"I got my order very fast but I have not had a chance to use theme.To much rain"


Verified
5/5

2015-05-21

"Exactly what I needed great product fast delivery

"


Verified
5/5

2015-05-21

"Quick delivery, product as described"


Verified
5/5

2015-05-21

"My order arrived surprisingly fast."


Verified
4/5

2015-05-21

"My experience with J&P Cycles was quite positive pricing fair. It was a bit of a shock that the package came with a COD customs bill
but no biggie but heads up would have been nice.........k
"


Verified
5/5

2015-05-21

"With every order I make it seems they get better and faster, I will look to them for more in the future."


Verified
5/5

2015-05-21

"Found what i needed and it was even on sale . Very fast shipping . "


Verified
5/5

2015-05-21

"Tremendous satisfaction dealing with J&P Cycles.
They deliver the goods and have excellent customer service!
"