"on time and product was as expected"
"great service, shipped early and part was perfect. Love J&P!!!"
"My order shipped the next day ! Thanks jp "
"way too long to recieve product. yea I messed up on order with visa card number which I fixed next day and now a week later then original recieve date no product. "
"I always receive what I order in a timely fashion and if there is a problem on their end they inform me quickly so I can wait on the item or get from another source."
"wrong products sent, did not fit as promised and I had to pay for the return shipping charges"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Very satisfied with purchase price and shipping. always perfect with J&P Cycles."
"Ordering online was easy, the products were high quality, and they delivered on time. Very happy with J & P Cycles and recommend them to all of my friends."
"Good material
excellent support and a great online catalog"
"The part arrived quickly, and the quality was as I expected-very good. The shipping was very pricy though. The part looks great on my bike."
"I did try to cancel this order shortly after confirming it but didn't get a reply email until the next day stating it had already been shipped."
"Good product. Delivered on time!"
"I ordered my tire from J&P on Sunday and it was delivered on Tuesday. Great shipping time, Mike in Georgia"
"they r fast shipping but ups let the experince down i did not get my package till 8:30 PM "
"The order was partially shipped and the first item was received in just a few days.
the other item was back ordered and was received in about a week. E-mails where sent to me indicating the status of the order and the parts. I am satisfied with the parts for my bike and the efficiency of the J&P Cycles. I'll be back."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”