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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-16

"Great service, great products. "


Verified
5/5

2015-05-16

"Disappointed I received expired coupons with order."


Verified
5/5

2015-05-16

"Got the parts I needed in a timely manor, have order parts before."


Verified
5/5

2015-05-16

"Once again, everything showed up earlier than I expected exactly as described and cheaper than I could find it anywhere else. A+++"


Verified
5/5

2015-05-16

"SIMPLE AND STRAIGHTFORWARD PURCHASE. EASY TO ORDER, PAY FOR, AND DEAL WITH. THANK YOU BILL MCARTHUR"


Verified
5/5

2015-05-15

"It was very easy to return a part that I order wrong. Thank you for your customer support. Garry Ray"


Verified
5/5

2015-05-15

"I am very pleased with the service I received."


Verified
5/5

2015-05-15

"excellent. Delivery was earlier than expected."


Verified
5/5

2015-05-15

"I'm very satisfied & fast delivery "


Verified
5/5

2015-05-15

"Super fast shipping and up to date information is great. Thank you."


Verified
5/5

2015-05-15

"J&P Cycles is the best. The part I needed most arrived within two days after I ordered it. I installed it myself(Rear master brake cylinder) and it works great. I will always go to J&P Cycles for parts for my Harley. Thank You J&P."


Verified
4/5

2015-05-15

"Said package was shipped to wrong destination and created a delay. Very disappointed that they did not reship when determined wrong destination."


Verified
5/5

2015-05-15

"Great deal will buy again everything went as planned. "


Verified
5/5

2015-05-15

"no fuss. got it. order was complete and on time. no problem at all"


1/5

2015-05-15

"So I purchased this item from this company and I never received a tracking number which is very important in this day in age. It has also taken much longer than I expected to get this item I mean I ordered something from eBay a week later from China and I have already gotten it and yet still nothing from this company. On top of that when I buy something I expect that when I hit the pay button it should take no longer then 24 hours for it to come out of my account not a week and a half later it's kinda hard to budget off of your online bank statement if there are transactions that haven't even posted to pending transactions"


Rep reply posted 2015-05-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”