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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-15

"Every item I ordered was top quality and delivered very quickly at very reasonable prices better than going to the dealer and waiting a week for something j&p can get you in about four days for less money."


Verified
5/5

2015-05-15

"Great products, as always quick ship"


Verified
5/5

2015-05-15

"Great to Buy From. Thanks a Lot!"


Verified
5/5

2015-05-15

"Nice products, and fast shipping, would highly recommend to anyone."


Verified
5/5

2015-05-15

"no problems at all. part was delived quickly and fit perfectly"


Verified
5/5

2015-05-15

"always great to do business with"


Verified
1/5

2015-05-15

"Have not received order. Or gotten the shipping email."


Rep reply posted 2015-05-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-15

"Very satisfied
Fast delivery
"


Verified
5/5

2015-05-15

"Fast delivery and excellent product. Love it. Go J&P if you want great deals and service "


Verified
5/5

2015-05-15

"Always fast. Great service "


Verified
5/5

2015-05-15

"on time and product was as expected"


Verified
5/5

2015-05-15

"great service, shipped early and part was perfect. Love J&P!!!"


Verified
5/5

2015-05-15

"My order shipped the next day ! Thanks jp "


Verified
2/5

2015-05-15

"way too long to recieve product. yea I messed up on order with visa card number which I fixed next day and now a week later then original recieve date no product. "


Rep reply posted 2015-05-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-15

"I always receive what I order in a timely fashion and if there is a problem on their end they inform me quickly so I can wait on the item or get from another source."

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Product Returns/Refunds/Exchanges
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