"there has been a couple of times when an item was sent to an old address that used over a year ago
Your staff needs to pay closer attention to the current address"
"Quick shipping and item exactly as described. "
"Good price,quality and fit"
"Incorrect part was. I openened the bag but never tried to install as I noticed it was not the part for my bike. Being an electrical part being told I can not exchange it. I like J P, I purchased parts in the past. Do not agree with their exchange policies.????"
"Tires were here in a couple days. I'm very satisfied and will do business again"
"The sissy bar bag I got seems a little too big to leave on it all the time. I wanted something to leave on all the time, but I guess I will just use this one for road trips. "
"Simply, I recommend shopping from J&P due to the short limited time period which they do to process\deliver the material.
Thank J&P team
"
"Ordered a air filter on the 8th and paid that day for it. Been wandering where it is. I looked into it and it says waiting on vender. Why would you sell me something you don't even have. Was excited to start dealing with your company, but I think I made a mistake. "
"Axle covers are very light & nice looking.Recieved them quickly & were a easy install.They were a little loose & the set screws seemed a little short, but still holding on good.Will order again if they fall off from the vibration. Thanks Frank Coronado in Tucson,Az."
"I put in my order they shipped it the next and it arrived 5 days later. Great service and very satisfied. Prices were awesome. Two thumbs up. "
"Easy payment method and very fast delivery."
"The handle bars I ordered fit perfectly and the website didn't say they would fit. However, the seat I ordered was designed specifically for my bike and the brackets were to short and I had to make modifications for it to fit properly. Very upsetting that the one piece designed for my bike was the one piece I had to spend hours manufacturing brackets for. "
"good product fast shipping"
"got my parts in a reasonable amount if time. They loom dope and work great!"
"Great service and selection of items online."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”