"Very happy with the order system , customer service was great, all parts ordered fit .first time no sending back!"
"Quality product, good price, perfect size. Happy with this bag."
"Item was shipped 4hrs 39min!!
Arrived in two days.
Beyond perfect. BRAVO"
"did not fit my 1993 mooglide "
"Well till now there service was really good but on this order they sent wrong part and were not very sincere to my motorcycles needs,"
"Everything fit as described. Little bit of mechanical knowledge needed but couldn't be happier with how it all looks. Thank you JP Cycles. "
"Always satisfied with your part's and service. Thank you."
"great product fast service"
"The Burly cable kit that they say "exact fit" for my model sportster was lacking, namely it came with the brake line for a single disk bike not a dual disk front brake..."
"customer service was very helpful and friendly"
"Well I still don't have my gold club discount from order#W145404200032 and# w145404200024. And on order#159030800016 you sent me a clutch kit without the first clutch plate which has a larger center to allow for the damper spring and damper spring seat. So I called Tec and he didn't have clue of what I was talking about even though he said He was working on his clutch . He said he could not find any thing in the JP book or the Harley book. Yet I found a picture of it 630-300 JP book page 628 Very top clutch disc. He probably shouldn't be working on his bike."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Parts and servcie is always excellent! No need to shop elsewhere."
"J&P have always been reasonably priced and quick shipping. Wish they carried more pre-70 sportster stuff."
"My experience met my expectations"
"When I ordered the website said the item was in stock. It wasn't so it is coming a week later. Not a big deal but noteworthy. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”