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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-04-17

"Good selection. Good service. Good price."


Verified
5/5

2015-04-17

"I was notified in a timely manner that order was confirmed and the same when it was shipped."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-04-17

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Verified
5/5

2015-04-17

"Every experience I've had so far has been awesome. Only two were a Lil disappointin. It said in stock, to find out later that it would be shipped to JPCYCLE in 2-4 days then shipped to me from there. Instead of being shipped straight to me! "


Verified
5/5

2015-04-17

"Back order was a little late but over all satisfied"


Verified
4/5

2015-04-17

"Surprised at the high cost of freight to New Zealand. No indication when purchase made."


Verified
5/5

2015-04-17

"A++++++++++++++++++++++++++++"


Verified
5/5

2015-04-17

"GREAT service and fasssssssttttt. "


Verified
5/5

2015-04-17

"What's to say,job well done "


Verified
5/5

2015-04-17

"Fast shipping like always "


Verified
5/5

2015-04-17

"Arrived fast and in perfect shape. Would buy with then again!"


Verified
5/5

2015-04-17

"Fast delivery. Thank you."


Verified
5/5

2015-04-17

"Great product, honest price. Nice telephone support---which is reliably competent.
I tracked my new windshield from Florida to Pa as it came up 95 with out me or my bike...and it got here fast !! In good shape. I would not hesitate to recommend J & P .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2015-04-17

"J&P Cycles have average prices on most items and better than average prices on tires. Shipping is fast and reasonable priced. I don't like the fact that you have to pay for shipping on something that was advertised wrong and didn't fit. If I ordered something wrong I would expect to pay shipping. I have ordered several products that where advertised wrong or misleading. I have found the chat room and customer support of no help. You may get better help if you join gold club. I will keep ordering because overall JP seems to be a good company. I just feel they should have better product knowledge."


Verified
5/5

2015-04-17

"Will continue using these guys, thanks.
"