ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-17

"Great service.................................."


Verified
5/5

2015-04-17

"Very happy with purchase. "


Verified
5/5

2015-04-17

"Always , everytime , I get the parts fast ans the parts are correct "


Verified
5/5

2015-04-17

"We've been purchasing products for a few years now - haven't had any problems. Easy to order, quick delivery."


Verified
5/5

2015-04-17

"Great experience super fast ship and a hard to find item around where I'm from shipping costs where a little high but they all are and worth every penny and great customer updates all around great company will be doing business with them again "


Verified
2/5

2015-04-17

"The order got changed. They did not send a shirt that I ordered and charged me $22 more for shipping. I'm still waiting for the refund"


Rep reply posted 2015-04-19
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-17

"Decent shipping time. Item what I ordered. I have been shopping with jp for over 2 yrs and always seemed to have a good experience for repeat purchases."


Verified
5/5

2015-04-17

"Always shipped within 24 hours and received merchandise in a timely manner "


Verified
5/5

2015-04-17

"Quick shipping, parts arrived in good condition and fit as intended."


Verified
5/5

2015-04-17

"my order was delivered on time and the product was exactly the way it was described."


Verified
5/5

2015-04-17

"Everything I ordered was what I needed for my bike and arrived in 3 days just what you said great job!"


Verified
5/5

2015-04-17

"Part description and fitment was spot on. Delivery was Exceptional as Always."


Verified
5/5

2015-04-17

"Parts came quickly. Very easy to deal with"


Verified
5/5

2015-04-17

"Quick shipment. I bought a scratch and dent special and it turned out to be better than advertised. "


Verified
5/5

2015-04-17

"Great selection. Quick shipment "