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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-15

"products was great and shipping was fast
will be very happy to buy from J&P cycles again
"


Verified
1/5

2015-04-15

"customer service was the worst i'v ever experience in my life the ladies was rude and acted like they hated their jobs."


Rep reply posted 2015-04-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-15

"Everything was as described and delivered on time"


Verified
5/5

2015-04-15

"Great prices, fast shipping!"


Verified
5/5

2015-04-15

"J&P Cycles always sends the right part in a reasonable amount of time. I recommend them all the time."


Verified
5/5

2015-04-15

"Everything with the order and delivery went well. I plan on v
Continuing doing business with the company.
"


Verified
5/5

2015-04-15

"J&P has always been my goto site for all my bike needs. They are awesome!!"


Verified
5/5

2015-04-15

"On time. Product fit and worked as advertised"


Verified
5/5

2015-04-15

"always quick and accurate"


Verified
5/5

2015-04-15

"Arrived right on time as promised."


Verified
5/5

2015-04-15

"Thank You so much ! Fast ship as promised
"


Verified
5/5

2015-04-15

"Well done .................................????"


Verified
4/5

2015-04-15

"Price was great. Only took about three days to get. In the picture though, they make the white wall look as though it's almost the whole side of the tire that's white. After receiving it, only about an inch and a half of the side was white. If the tire would've looked more like the picture, it would've been 5 stars easy. Only 4 stars for slight misrepresentation. Everything else was great."


Verified
5/5

2015-04-15

"GREAT service!! my purchase was at my door on time."


Verified
5/5

2015-04-15

"Got my parts, was very happy."