"Very easy to use web site. The parts were correct and delivered on time. "
"Awesome prices and super fast shipping!"
"Very happy with complete experience "
"Great product and great price. Super fast shipping. Thanks!!!"
"Prompt shipping accurate description great price "
"As ordered, quick delivery, PayPal. Next thing you know they will install it for me..."
"All parts delivered on time and well packaged. Good job guys and gals!"
"I ordered tail light lenses that, according to the website, were available in stock and would ship in 3-5 business days... 5 business days later I received an e-mail stating that the parts were indeed NOT in stock and that there is no estimated timeframe the leaves would be available. So now I either keep my bike w/ the kickstand down or drive illegally (more likely) with a lense missing and white light showing. If the parts arnt available either let me know immediately or DONT ADVERTISE THEM AS IN STOCK. This was my first time ordering from the site and I am very hesitant to do it again."
"Parts are what they say, and fit very well, very good price's for qaulity parts. All shipping has been on time.."
"Very satisfied with how convenient and easy it is to purchase exactly what I need from J&P Cycle."
"Thanks for the speedy shipping. Jason"
"AMAZING, Ordered the wrong part. CSR was nice and helpful and fixed my mistake"
"I've always received excellent service, from J&P cycles."
"even on non stock... prompt and affordable..."
"what more is there to say"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”