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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-14

"Fast & Easy order process!!"


Verified
3/5

2015-04-14

"Bought Arlin Ness handgrips. They arrived with no left handgrip adhesive. The directions state how to install left grip with "supplied" adhesive."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-14

"Right part - right price. What else is there ?"


Verified
5/5

2015-04-14

"Fast and great service. Great communication"


Verified
5/5

2015-04-14

"Very quick delivery thank you"


Verified
3/5

2015-04-14

"Haven't received latest order... "


Rep reply posted 2015-04-14
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-14

"J&P offered similar products at a way better price point. Parts arrived quickly and as described. Wouldn't change a thing. "


Verified
3/5

2015-04-14

"First e-mail said both items that I order would be delivered on the same day but they are a week apart. No biggie
At least Jp cycles don't use fed-ex they suck
"


Verified
5/5

2015-04-14

"I have ordered here multiple times and have never had an issue."


Verified
5/5

2015-04-14

"Thanks for all your help, Very nice people to deal with."


Verified
5/5

2015-04-14

"Fast delivery! Great product! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-04-14

"If both tire and sealer had come the same day, that would have been better."


Verified
4/5

2015-04-14

"Fast shipping, but product description failed to mention that part went on with two sided tape and you can not remove caliper with out removing cover so it will be useless when I have to change my brakes. "


Verified
5/5

2015-04-14

"Purchased these J&M 7.25" speakers (great product) and received them on time. Great Experience. Thank you"


Verified
5/5

2015-04-14

"Quick delivery!! Perfect fit."