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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-15

"Always happy with their quality and service"


Verified
4/5

2015-04-15

"Was not told order was cancelled "


Verified
4/5

2015-04-15

"Clutch cable at trans cosmetic cover had to be ground on for two hours before it fit on Barnett cable I bought from JP."


Verified
5/5

2015-04-15

"Fast shipping, and exactly what I ordered. Have always liked J&P Cycles.."


Verified
5/5

2015-04-15

"I got the flamed tear drop mirrors, good quality construction and they look awsome on the bike"


Verified
2/5

2015-04-15

"wrong product was sent. went back to the web site to make sure I did not order wrong product and did not. the wrong product was sent. am expecting a refund and from there will order from Harley. Thought it looked better anyway. So I was saved from making a mistake. Otherwise I would be very dissatisfied. Ist ever problem with J&P. Will continue checking their products. "


Rep reply posted 2015-04-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-15

"I am very satisfied with J&P cycle..."


Verified
4/5

2015-04-14

"Some what slow from time of order to the day it was finally received.."


Verified
5/5

2015-04-14

"I had a great experience with J&P, as always. My order was delivered quickly and the price was great. I've been buying here for 25 years and will continue as long as they are in business."


Verified
5/5

2015-04-14

"As advertised and faster than I thought"


Verified
5/5

2015-04-14

"very good service and very timely shipping. have so far pleased by the service by j&p cycles!"


Verified
5/5

2015-04-14

"Super happy with all of the products I have bought from JP Cycle. Will definitely use them again. "


Verified
5/5

2015-04-14

"They were fast with my order and great prices"


Verified
5/5

2015-04-14

"Always faster than expected delivery. Great place to shop."


Verified
5/5

2015-04-14

"Love this store! Every thing was as advertised .great quality awesome prices.and fast shipping will be ordering even more soon!"