"have purchased from jp for years great co.
"
"Items were better than I thought they would be Packed really good and cost was great. Bob "
"was a quick delivery .. like the Guardian Bell "
"Was very happy with yall an products u sell"
"awesome and fast, thanks."
"Parts look great and worked great!"
"Part which was stated to be in stock was picked and shipped 24 hours after order even though I used next day ups shipping. It would seem reasonable on the buyers behalf that they would have processed it in a more reasonable amount of time and got it out the door. Customer service was unhelpful and sarcastic when I engaged them. I am unlikely to buy from them again and will ensure my friends know not to either unless they prefer poor service and snarky customer service agents."
"Fast shipping and well packaged. The items that I have purchased have all ways been as described. Very satisfied! Will purchase again from J&P Cycles. "
"I ordered exact fit parts and that was not the case. The stock bolts would not work with the new muffler and the holes on the muffler bracket did Not align with the new muffler. Overall, the part did not fit as advertised."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"The order was completed with no problems which I greatly appreciated."
"Quick delivery, great price"
"J&P IS BEST PLACE I'VE FOUND FOR PARTS AND GREAT SERVICE.
HIGHLY RECOMMENDED!! 5 STARS!"
"I have always had good luck with getting the parts I needed and very friendly and helpful staff "
"Excellent customer service and fast shipment. Will definitely be back to order more parts.
Svein from Norway"
"Del on time and as promised"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”