"Great experience , fast shipping. "
"As always, received in a timely manner,"
"Great company, and great website. Thank you JP Cycles!"
"Competitive pricing, very fast shipping and great quality products!"
"My bike WAS spotless before I bought a j&p oil cap temp gauge. It leaked and oil is every where. I know I am not the only one. Why do you sell them ? From VARY UNHAPPY GUY"
"Very satisfied. Delivery was right you said it would be prices we excellent "
"All the products I have purchased have been as described and of good quality. Better than OEM."
"As always order was filled and shipped on time. "
"Fast shipping product as advertised very satisfied. "
"Very fast international delivery. Although items came was abit wet. Still good though."
"Such a great variety of the same products made it difficult to choose. There was lots of advice ready available. Payment & delivery was excellent. I will be a regular customer to make mine & the wife's bike bike the way we want it. Thanks Guys.
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"J&P sent me the wrong size front tire now I have to send the tire back and wait for the right tire pretty disappointed "
"Both orders were shipped quicker than expected. Customer service was excellent. They went out of their way to confirm fit to my bike. I will definitely shop here again."
"J&p is great and service and prices very good. I am in Arizona and love doing business with an Iowa company where I spent my life and competed in sports in anamosa out of central high in de Witt. That said, I got my first poor product from them this week. I ordered some mirrors for my sportster and the clarity was very blurry and they seemed to have a bad vibration problem though my stock mirrors are very clear and are now back on my bike. I just wanted a different look and they did look very good as long as I was not looking at them going down the road.haha. To be fair, though, one can spend a lot of money on mirrors and these were very inexpensive so I think I got what I paid for so no complaints and it is a lesson learned by me. I do not plan to return them. No complaints against a great after market supplier. Russ fey"
"Excellent Communications and Fast Shipping"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”