"I really like the online ordering because you can order at your convenience any time of day and they inform your status by email. Very simple"
"Shipping was extremely fast and parts can in as advertised"
"ordered several things. three passing lights did not fit my 1996 road king, first new rear taillight did not fit and the second that was sent looked like it had been used. sent everything back except the oil and filter. "
"Quick ship. Quality product.
"
"Great service with very fast shipping! Will definitely use again!"
"Product well packed and received ahead of schedule"
"Easy to use site, ontime order and quality products."
"The quality was very good. The picture on the website didn't do it justice, it was better in person. I received it really, super fast as well. I would not hesitate to order from them again."
"Pricing was fair, delivery time was as promised."
"Great Service and prompt delivery"
"Great experience from the start. The website made it simple to find parts specific to my bike in an instant and shipping upon order only took a couple of days. All around amazing service."
"I have ordered several times though jp cycle most of the time I get my order fast I have ran in to parts not fitting though but I have enough bikes I don't send back other then that grate experience love this company "
"quick shipping, good prices very large selection. what more could you ask for."
"Tres bon service et materiel de tres bonne qualite.
Merci"
"Received my order quickly. Defect in one part, was very easy to send back and get a replacement."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”