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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-04-10

"Quick delivery, even to an FPO address. Great products and great prices. "


Verified
5/5

2015-04-10

"excellent parts super fast shipping"


Verified
5/5

2015-04-10

"fast service, web site is well maintained easy to navigate, good quality parts have not had a bad experience yet"


Verified
5/5

2015-04-10

"Speedy delivery and tech support answered all questions. Thank you"


Verified
5/5

2015-04-10

"Timely delivery..items all in good order."


Verified
5/5

2015-04-10

"Correct parts, delivered in wonderfully short time, will be shopping here again."


Verified
5/5

2015-04-10

"Always happy with J&P customer service and shipping"


Verified
5/5

2015-04-10

"we got our order quick very satisfied"


Verified
4/5

2015-04-10

"I was happy with the live chat service, but unhappy with the return policy."


Verified
4/5

2015-04-10

"Some of the items were not as advertized or poor quality. Good service and quick delivery anyway. "


Verified
4/5

2015-04-09

"Speedy delivery. lucked out on the size of the swat waistcoat (normally would go Large on clothing but opted to go Medium on this due to the comments) a sizing chart would be appreciated."


Verified
5/5

2015-04-09

"Everything quick and easy"


Verified
5/5

2015-04-09

"Bought from Dennis kirk recently then realized why I started using JP cycles years ago. Dennis kirk sucks. JP is great!"


Verified
5/5

2015-04-09

"Fast Delivery, Quality product, Very happy"


Verified
2/5

2015-04-09

"some of the trim parts just terrible fit "


Rep reply posted 2015-04-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”