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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-04-10

"Great ontime delivery, product was very good & proper fit
Very happy with J&P
"


Verified
5/5

2015-04-10

"Great service. Would use again."


Verified
5/5

2015-04-10

" ALWAYS A PLEASURE TO DEAL WITH J&P"


Verified
5/5

2015-04-10

"My order was delivered quicker than I thought it would be !!!"


Verified
5/5

2015-04-10

"Fast easy order and great delivery. "


Verified
4/5

2015-04-10

"Everything was great on your end but ups whom you guys use crushed both boxes through shipping. This in no way has anything to do with you but both boxes of stuff were damaged luckily the packaging you guys do was excellent "


Verified
5/5

2015-04-10

"I LOVE J&P Cycles!!! They absolutely always deliver and on time with exactly what I need!! When I have to call their Customer Service team they are unfailingly polite and knowledgeable. Keep up the good work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-10

"Love that J&P Cycles is attentive to military members and gives free shipping to APO addresses overseas. Love the live chat sessions online, which is easy to use (interface, startup) and the techs know their parts."


Verified
5/5

2015-04-10

"Everything was great. Parts came fast."


Verified
5/5

2015-04-10

"Really know there stuff. My purchase was delayed do to weather conditions and they returned the funds I paid to get it faster. Good customer service. "


Verified
5/5

2015-04-10

"Easy ordering process and helpful information on the site. "


Verified
5/5

2015-04-10

"We love the selections and delivery was fast. Love it"


Verified
5/5

2015-04-10

"Great product and quick shipping. Sales rep courteous and knowledgable. Great experience"


Verified
5/5

2015-04-10

"It came very quickly and it is exactly as described and pictured and will work perfectly on our bike! Thanks!!"


Verified
5/5

2015-04-10

"lightning fast shipment great product will buy again A++++"