"Fast shipping. It is unfortunate that I had to pay customs duties, this does not encourage free trade between our countries, but well, that's life! Thanks"
"Great parts, fast shipping, will buy again."
"They have a huge selection of items but they do charge a restocking fee on returns."
"I placed the order sunday. J&P shipped it monday and wednesday I had the package in my hands. Wonderful service! Thank you."
"The ordering, payment processing and delivery was a no hassle experience. The product was delivered on time."
"Great seller! Fast shipping and at a reasonable cost!"
"I recieved my order on time as promised. I will continue to shop with them."
"great service and good prices , big choices"
"The information the site has for my motorcycle (1998 Suzuki Intruder 1400) is slightly incorrect. Specifically, the handlebars are 1" not 7/8." When you search bars for this bike, it only lists 7/8" bars, so it needs to be updated. Overall, everything with my order was great. The items shipped quickly, and I love the prices at J&P!"
"Great prices and I got my order on time."
"Great experience, Beautifull item highly recommended."
"Always great dealing with j & p! Always great products at a good price!
"
"Shipped fast an was the correct parts"
"The item I purchased was $3.99 it cost $7.99 to ship it in a small manila envelope, redickulous!!, won't be buying again from j&p cycles."
"Order was as expected... on time"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect.
I apologize that you may feel that some of our ship rates are too high. One of the many benefits of our Gold Club Membership is free ground shipping on orders over $99.99 within the continental U.S. Normally orders over $199.99 receive free ground shipping. Our Gold Club Membership retails for $39.99/year. Some of the other benefits include:
• Every day you will receive 10% off all applicable merchandise/15% on Sale Days (we include your birthday as a sale day, as well)
• 10 sale weekends each year
• With your membership card you will receive a $15 coupon to be used on your next order of $50 or more
• And you will earn points for every dollar spent. 1000 points=$10 credit
You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”