"Super quick delivery to the UK - probably was faster than me ordering from here!! :) "
"J&P has always done an excellent job for me. They only seem to stock quality parts so I have never had to return anything."
"I work on bikes all the time weather it's mine or a customers. I've always had great service with J&P. All the guys & gals are great to deal with and knowledgeable. Love the store at Sturgis!"
"All my orders have been correct, as advertised, damage free and were delivered quickly. Very professional."
"Everything was just as described. Showed up fast. Would do business here again."
"Got the parts fast and good price. "
"Your service rocks! Thanks"
"I never received my order after 4 weeks and no notification why? wTF"
"thank,s very fast getting here!"
"Order was filled correctly and shipping was very prompt,
the Lindby Magnumbar was a perfect fit, installed in less
than 30 minutes - looks awesome on my Softail Slim."
"Good price and really quick shipping. Pretty easy to find the part I needed for my exact bike too."
"Very quick delivery and just what I ask for."
"I would like to return the item, is not what i expected.
I have the 6'', and bought the 10'', but, is not good for my bike, Harley specialist said the product is no supposed to be that curve, so, is not good quality material.
thank you
"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Got my part quick and it was correct!!!!
Great Job!!! Customer Services looked up part number"
"Excellent customer service. Delivered as described. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”