"They are ready to help at any time and very courteous. All products come as promised and on time. They are a trusted place to shop and generally carry most all items you could need.
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"The discription dose not state the width I now have a pully that's to wide and it cost me a lot of money for nothing "
"Good prices and fast delivered."
"Great prices and awesome customer service. JP Cycle is my one stop motorcycle parts supply. "
"J&Ps always comes through great prices and quality products"
"Part ordered was not the part delivered, when requesting the right part told it was not instock. Difficult return process, not a posirive experience for first purchase."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"plug wire set is amazing, tool pouch is decent quality for a good price. Delivery time was excellent and customer service is top notch."
"Delivery was right on time as scheduled. Good quality parts. Thanks."
"The order process was fine, and delivery was within expected times. However the T-Shirts are of poor quality and the sizing is incorrect. They are supposed to be XXL, however they are really XL. Also the first time I washed them, in cold water, they shrank and are now equivalent to a size Large, and I can not ware them. This makes the purchase useless to me, and a waste of money. Lastly the cotton material the T's are made of is so poor that the material scratches your skin and is uncomfortable. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"great service good price excellent range and easy to navigate find what you need thanks "
"Awesome, for what I needed!"
"Everything on the order end went well. I decided on next day shipping do I would have it on Friday but order was delayed and did not receive until Monday."
"J&P is THE go to source for MC parts!"
"Parts I ordered were in stock and sent promptly. 1 part did not have the installation instructions, I contacted customer service and within a few minutes had the instructions via e-mail.
I was very pleased"
"Shipped so quick I ordered more stuff already!!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”