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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-04-07

" I ordered a cup holder for my spyder, a small mounting screw was missing.I called customer service and told them my problem, A week later ups droped it off at my door."


Verified
5/5

2015-04-07

"timely delivery and priced right."


Verified
2/5

2015-04-07

"I had problems getting the brake pads to work I had to drill them out to make them work then when I went to put the calipers on the front end more modifying was in order I think more quality control is needed"


Rep reply posted 2015-04-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-07

"J&P Cycles had the parts I was looking for at a good price. The shipping was free and I received my parts sooner than I thought. Ordering was easy and I had an over all good experience from this company"


Verified
5/5

2015-04-07

"Very satisfied with the product."


Verified
5/5

2015-04-07

"I needed to replace front & rear tires on a '79 Sportster XLH 1000. I went online to J&P Cycles, found a matching pair with the perfect price for my "budget", ordered them, they were here in 4 days. They were just what I ordered. Now the Sporty is on the road again! Thank You J&P Cycles!"


Verified
5/5

2015-04-07

"Quick shipping and a good deal"


Verified
5/5

2015-04-07

"Very helpful knowledgeable staff and excellent prices. I am sold. I will continue doing business with JP Cycles into the future. Thanks Guys. "

Detailed Review Benchmark + -
Pricing of products and services
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Verified
5/5

2015-04-06

"They sent order in a timely manor and sent email to inform me when it was sent out also responed to emails I sent quickly. I will order from J&P Cycle again.

Ryan iFrom Wisconsin
"

Detailed Review Benchmark + -
Pricing of products and services
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Verified
5/5

2015-04-06

"Great service, speedy delivery, very satisfied customer!!"


Verified
5/5

2015-04-06

"You shipped the exact front and rear tires that I ordered along with valve stems. I received the tires (and valves) about two days after they were ordered. I especially liked the shrink wrapping of the two tires together. Very efficient packaging and fair pricing."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-06

"Thanks to the arrival of the order on time"


Verified
5/5

2015-04-06

"Exactly what I ordered and showed up in 2 days!!!"


Verified
4/5

2015-04-06

"Exactly what I ordered in a reasonable time. "


Verified
5/5

2015-04-06

"Great service, parts was easy to fine. The parts was delivered in good timing "