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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-05

"Parts I ordered were in stock and sent promptly. 1 part did not have the installation instructions, I contacted customer service and within a few minutes had the instructions via e-mail.

I was very pleased
"


Verified
5/5

2015-04-05

"Shipped so quick I ordered more stuff already!!"


Verified
3/5

2015-04-05

"have not received goods yet"


Rep reply posted 2015-04-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-05

"Great product , fast shipping and excellent customer service !!! "


Verified
5/5

2015-04-05

"Loved the customer service! Very happy with my purchase. Would definitely order from them again."


Verified
5/5

2015-04-05

"J&P was great to work with and right on time. Thanks"


Verified
5/5

2015-04-05

"Completely satisfied with the fast delivery and the product was exactly what we wanted. "


Verified
5/5

2015-04-05

"Had exactly what I needed, at a great price. Super fast shipping. I will most definitely shop there again!"


Verified
5/5

2015-04-05

"Got the tires fast and on time"


Verified
5/5

2015-04-05

"Quick delivery and quality products."


Verified
5/5

2015-04-05

"I was very satisfied with j&p cycles service"


Verified
5/5

2015-04-05

"J$P delivered the product I ordered at the right price and earlier than I expected !"


Verified
5/5

2015-04-05

"My new Mustang seat has made my bike feel like new. And, I recieved it much quicker than I had expected."


Verified
5/5

2015-04-05

"They Had the parts in stock ordered them and had them the next day.Can't ask for anything better than that."


Verified
5/5

2015-04-05

"I was sent notification that my order was actually shipped on the same day i placed it. Received the shipment 3 business days later. Exactly what I ordered! Excellent service, couldn't ask for any better."