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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2015-04-04

"The shipping to Singapore was very efficient and took only 6 days to reach. The air filter was easy to fix and looks great. The air filter sightly restricts the left leg while using forward control foot pegs."


Verified
1/5

2015-04-04

"Don' t Fit my hole pattern 99 sportster"


Rep reply posted 2015-04-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-04

"Fine merch at a fair price."


Verified
5/5

2015-04-04

"J&P they are seconded to none after ordering the wrong product my fault not theirs return policy is excellent and quick. I called support and after 10 minutes of research they could not find a product that serve me they give me their competition number to call I will always go there first?
THANKS. Jim
"


Verified
5/5

2015-04-04

"Your service was excellent, I got notified that the order was received and when despatched, the items arrived safely in Australia and were well packed, very pleased with the result. Will be doing business with you again. Ernie.
"


Verified
5/5

2015-04-04

"Everything was as I expected, shipping was prompt and the parts that I ordered fit perfectly.
J & P will get my business.
Thanks Mike B. of Hawaii
"


Verified
5/5

2015-04-04

"Fast delivery to Norway :)"


Verified
5/5

2015-04-04

"Ordered 2 tires and tire irons. Chose standard shipping. The first tire arrived the day after I ordered them! The second tire and irons arrived the day after that. I was amazed. I have never received an order that quickly! J.P. Cycles Web site was super easy to navigate and made it very easy to find and order what I was looking for. They also saved me well over $100.00 over buying locally."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-04

"Fastest shippers in the market."


Verified
5/5

2015-04-04

"Been doing business with J&P for over 10 years,they have never let me down when it comes to providing the part,helpfull advise on installation{if I request}the price is almost always equal to,or less than what I expected to pay,& thier delivery is the fastes I've found for any online business,Thank You J&P to each & everyone,your the "BEST"!!~~partner~~"


Verified
5/5

2015-04-04

"product was received in a timely manner I am completely satisfied with my purchase"


Verified
5/5

2015-04-04

"Expedient delivery. Good instructions. Good value."


Verified
5/5

2015-04-04

"Very quick shipping very pleased"


Verified
5/5

2015-04-04

"Quick delivery, have not had a chance to install mufflers. "


Verified
5/5

2015-04-04

"Fast prompt delivery, great price and product range. Very easy to use website, easy to find exactly what I need. "