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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-03

"fast shipping thank you, ............................................................."


Verified
5/5

2015-04-03

"Fast delivery to Toronto, Canada. Two days. Great! "


Verified
5/5

2015-04-03

"I was very happy with the prompt service. I actually received my order soon than expected."


Verified
5/5

2015-04-03

"Great product! Thank you!!"


Verified
5/5

2015-04-03

"Excellent customer service and fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-03

"Whenever I need or want something for my Harley Davidson, I always go to J&P cycles first. They always have the part I am looking for along with the quality and price I've come to expect from J&P Cycles. Always satisfied."


Verified
5/5

2015-04-03

"The grips are very comfortable and they are easy to install and the shipping was right on time "


Verified
5/5

2015-04-03

"Very good!!! But please tell UPS not to toss the boxes over my fence if I'm not at home! Luckily, the parts were good. J&P are good people! Thanks'"


Verified
5/5

2015-04-03

"Quick delivery of items that were offered at the best prices I was able to find."


Verified
1/5

2015-04-03

"Seller mislabeled scratch and dent product for a Kuryakyn hypercharger. Suk ballz!"


Rep reply posted 2015-04-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-03

"Thanks J&P cycles very satisfied with my order the delivery was fast .."


Verified
5/5

2015-04-03

"J&P Cycles online ordering was very good .."


Verified
5/5

2015-04-03

"We have more that pleased with our purchases from J&P. Would suggest to any one. Service is prompt!!!"


Verified
5/5

2015-04-03

"Dear J&P Cycles
It's been very satisfying dealing with you guys. If there's anything I need I can find something in your catalog plus you have people to answer any questions on problems that I might have and also I appreciate the quick delivery time on the product that I order.
Thanks, Dave from Buckeye Az.
"


Verified
5/5

2015-04-03

"Just like always.......the parts came as ordered"