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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
2/5

2015-04-02

"Everything was good except I'm waiting on the last part to ship and they keep telling me it's about to ship and it still hasn't... I wish they would tell me the truth"


Rep reply posted 2015-04-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-02

"Product seems well made and works well"


Verified
4/5

2015-04-02

"Very quick ordering process however I bought a ring and I could not get the rinng size to show. So I got a size 11 even though I wanted smaller. Only online issue I found. "


Verified
5/5

2015-04-02

"Very quick and efficient service"


Verified
5/5

2015-04-02

"Good price,fast shipping.. Jp cycles is the best!!"


Verified
5/5

2015-04-02

"Shipment arrived within just a few days and boxed securly.
Thank you!
"


Verified
5/5

2015-04-02

"shipped fast and good price"


Verified
5/5

2015-04-02

"It was an
Awesome experience .
"


Verified
4/5

2015-04-02

"Very efficient and happy with your service"


Verified
5/5

2015-04-02

"Great Fit, I had no problems installing the starter. Delivered on time"


Verified
2/5

2015-04-02

"One of the quarts of oil that I purchased for my service was leaking into the package. The lid on it was loose causing it to leak onto all of the rest of the fluids that were into the box. I would say that about 1\4 of the quart leaked out. I'm really glad that all I had in the package was the service stuff for my bike, otherwise there would have been a lot of damage."


Rep reply posted 2015-04-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-02

"great service as always, as with another great product."


Verified
2/5

2015-04-02

"it takes too long for the items i ordered."


Rep reply posted 2015-04-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-02

"Quick shipping & correct part "


Verified
5/5

2015-04-02

"Jp is always so helpful!! Love the helpful
Ask now with tech or sales rep!!!
"