"I put an item in the cart and continued to shop. I found another item from another supplier and purchased it. The first item was not the correct item I needed. I did not complete the first item in the cart, but it was still shipped. I had to return it."
"Fast and complete what more can I ask for.
thank you!!"
"Fast delivery and a fair price! "
"Got parts when I was soppos to thanks"
"After placing order it arrives quick."
"First time I ordered a part on line, was easy enough but did not receive a confirmation email on my purchase right away, when I have ordered parts by phone the confirmation email is immediate. My concern when I ordered on line was that the part was not available and would have to wait to find this out, next time I will phone as I can find out right away on the availability. Other than that everything went good, very good service
"
"I have made many purchases from J&P over the years - they are very knowledgeable should I have to call looking for information - the quality of their products is outstanding - they are quick to package and ship and deliveries are always prompt - often faster than estimated - I would highly recommend"
"J&P seems to always have what I need/want for my old hog.
Their costs are reasonable as is their shipping fees.
If they have the part in stock, it gets shipped to you very quickly.
I hope they are around for many years to come!"
"good price, fast shipping great kit."
"Delivery was fast and accurate. I even had to return an item and it was returned and I was able to reorder the right part in no time with no problems. "
"I love this part looks great easy to install."
"Ordered past the middle of the month and before the end of the month was able to install what I ordered. Thanks! Am now on the road again..."
"Reasonable price. Free shipping. Clear installation instructions. What's not to like. Only negative was one item took longer than three to five business days to arrive. Only recommendation is better email notification of shipments' status. I had to call to determine status of delivery."
"Excellent and fast service "
"Fantastic! Delivery was on my door step quicker than I hoped for and I mean fast!
Vance & Hines pipes sound awesome. Will continue buying from J&P."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”