ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2015-03-30

"Super fast shipping! Perfect fit! Wife loves them...... ;-)"


Verified
5/5

2015-03-30

"Parts arrived packed well and in a timely manner.
While the parts I have used are of good quality, the others look to be the same. When ever I may need parts again I will order from them .
"


Verified
5/5

2015-03-30

"Great service. Only hae sent me two wrong items since u dated ordering from you guys. And that's on approximately 30 items. Both times you paid for shipping back to you and were great to work with. "


Verified
5/5

2015-03-30

"Everything I ordered came quick and well packaged. Customer support answered my question in full and was very helpful. I will be ordering in the future."


Verified
5/5

2015-03-30

"Never a problem! Great stuff....great price.....quick delivery!"


Verified
5/5

2015-03-30

"Order was delivered quickly and fit my bike perfectly. I'd definitely shop with J&P Cycles again. "


Verified
2/5

2015-03-30

"shipping is super slow. they dont call when an item is not in stock, "


Rep reply posted 2015-03-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-30

"Prompt delivery, couldn't be more satisfied
"


Verified
5/5

2015-03-30

"I received my order very promptly. Great experience.
"


Verified
5/5

2015-03-30

"fast shipping and no red tape, thanks"


Verified
4/5

2015-03-30

"I bought the dash kit ,not realizing that it came with mounting hardware kit I bought that also figured no big deal I will send it back .well after restocking fee and shipping I got 9 dollars and change of my 21 real nice scumbags"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-30

"Great price, great service. Had my ape hangers in 3 days!! "


Verified
5/5

2015-03-30

"Simple, simple and simple to do business with. The world needs more of this!"


Verified
5/5

2015-03-30

"Always been a great place to buy parts. Thanks again guys. "


Verified
5/5

2015-03-30

"The tires we got were better than we thought and really look good on our bike"